Privacy Policy

Who we are

Ultrawash Exteriors is a locally owned exterior cleaning business serving Newcastle, Lake Macquarie & The Hunter. You can reach us at ultrawashexteriors@gmail.com or 0401 128 702.

What we collect

When you request a quote, we collect the details you give us: your name, email, phone number, property address, the services you're interested in and anything you write in the message box. We also record the page you submitted from and basic campaign information (such as which ad or link brought you to the site) so we know which marketing is working.

How we use it

We use your details to contact you about your quote, schedule and carry out work, and manage our customer relationships. We don't sell your information to anyone.

Advertising measurement (Meta)

This website uses the Meta Pixel, a small piece of code from Meta (Facebook and Instagram). It tells Meta when someone visits a page or submits a quote request, so we can measure how our Facebook and Instagram ads perform and show our ads to people who are more likely to need them.

The pixel only runs for visitors outside regions that require consent for this kind of measurement (such as the European Economic Area, the UK and Switzerland). Visitors in those regions are not tracked by the pixel at all. Meta receives this information under its own terms — see Meta's Privacy Policy.

You can opt out of Meta's ad personalisation at any time in your Facebook or Instagram ad preferences, or by using your browser's tracking protection.

Where your information is stored

Quote requests are stored securely in our cloud database and in the business tools we use to manage bookings. We keep them only as long as we need to run the business and meet our legal obligations.

Your rights

You can ask us to see, correct or delete the personal information we hold about you at any time — just email ultrawashexteriors@gmail.com.